Returns & Exchanges

 

 

Returns & Exchanges

If you need to return or exchange your order, we're here to help! We offer free returns within 14 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unused with tags, and in its original packaging.  
To start a return, you can contact us at info@beclearaboutthis.com. We’ll send you a return shipping label with instructions on how to send your package back to us. Please note that items sent back without first requesting a return will not be accepted.

You can always email us with any return questions at info@beclearaboutthis.com.

 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

 

Exceptions / Non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

Please get in touch with us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on gift cards.